BetaThis is a new service - help us to improve it by providing feedback.

Image for 'How Monzo uncovered the Ticketmaster data breach & what they did next'

Last night, Ticketmaster revealed a major data breach in which tens of thousands of people had their card details stolen. We spotted signs of this breach back in early April and proactively replaced the cards of all Monzo customers who could have been affected, so our customers have nothing to worry about.

In the spirit of transparency, we want to share what happened, and what we did to protect our customers behind the scenes.


🔗 The Telegraph | BBC | TechCrunch | New Statesman

Previously - Monzo warns Ticketmaster of breach

Keep up with all the latest FinTech news & receive our weekly roundup of the top stories from this site by joining the community here.
Read full article
Image for 'How Monzo uncovered the Ticketmaster data breach & what they did next'

2 comments

5 months ago

This really is a great show of how Monzo thinking differntly and act.... very well done to them :)​

5 months ago

This is obviously great PR for Monzo but the more interesting thing for me is the implications that this had if they (& others) continue doing this. Businesses are suddenly going to become a lot more accountable.

And this wasn't cheap for Monzo

The cost of replacing those cards to Monzo is between £20,000 and £30,000.

(one of the team has said today that they've replaced 11k cards)

so it's clearly in their interest to 'motivate' these companies to be more open about breaches & obviously they'd be helping users at the same time.